Privacy Policy

Who we are

Khells Projects Ltd ("we", "us", "our") is a fire door installation and maintenance company based in Leeds, UK. For any questions about this policy or your personal data, contact us at enquiries@khellsprojects.co.uk or 07731 756091.

What data we collect

When you use our booking form, we collect the information you provide, which may include:

• Name and company name (if applicable)
• Phone number and email address
• Property address and postcode
• Property type and service required
• Approximate number of doors and your preferred timeframe
• Any additional details you choose to provide

If you contact us by phone or email instead, we'll hold whatever information you give us in that conversation or message.

Why we collect it

We use this information to:

• Respond to your enquiry and arrange a pre-install survey
• Prepare and provide a quote for the work
• Schedule and carry out installation or maintenance work you've booked
• Keep records required for our BM TRADA Q-Mark certification and general business administration

Our legal basis for processing this data is that it's necessary to take steps at your request before entering into a contract with you, and subsequently to perform that contract.

Where your data is stored

Booking submissions are stored using Google's infrastructure (Google Workspace) and are not accessible to any other third party. Our website itself is hosted by Netlify, which, like any web host, processes basic technical data (such as IP addresses) simply by serving the site to visitors.

How long we keep it

Who we share it with

We don't sell or share your personal data with third parties for marketing purposes. Your data is only accessible to Khells Projects Ltd and the service providers described above (Google, Netlify) who process it on our behalf.

Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Ask us to correct inaccurate data
• Ask us to delete your data
• Restrict or object to how we process your data
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at the details above. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk if you're unhappy with how we've handled your data.

Cookies

Our website does not use tracking or advertising cookies. We use Google Fonts to display text correctly, which may involve your browser making a request to Google's servers when you visit our site.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date at the top.